Our administrative hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m.  Emergencies are seen 24 hours a day, 7 days a week.  Review our visiting hours and polices page for visitor hours.

Contacting a Patient

If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours and policies page.

If you would like to send a card, gift or flowers to a patient, the mailing address is:

Patient Name (Ward and Room Number)
c/o VA Greater Los Angeles Healthcare Center
11301 Wilshire Blvd.
Los Angeles, CA  90073

For the location of an inpatient or their phone number, dial the Medical Center at (310) 478-3711, press 0 to speak to a telephone operator.

Telephone Care

Please contact our telephone care line if you need medical advice, have a question about your medication, at (877)252-4866.  If you have questions about your appointments or prescriptions, please dial (800) 952-4852.  Automated information is available 24 hours a day.  If you need to speak to a appointment or pharmacy representative, please call between 8:00 am and 4:00 pm, Monday through Friday.

Evenings and Weekends

• Dial the 24 hour, toll-free medical
  advice line for enrolled veterans at 1-877-252-4866
• If you have a life-threatening emergency, dial 911.

Schedule an Appointment

To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.

Patient Representative

If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our customer service page.

Compensation and Pension

To speak with someone in compensation and pension, call (310) 268-3745.

Release of Information

If you need to get information from your medical records, please contact our Release of Information Office.

Inquiry Routing and Information System

VA has established an inquiry routing and information system which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.

News Media

Members of the news media should contact our Public Affairs office at (310) 268-3340.

Webmaster

To report problems with this website, please email GLAWebPortalHelp@va.gov.