VA Greater Los Angeles Healthcare System

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Become a Patient

What do I need?

To help the enrollment process, it is helpful if you have the following information available when you visit:

  • DD214
  • Employment data
  • Any private health insurance coverage
  • Financial information from previous year
  • Information relating to your dependants and spouse such as social security number, date of birth and date of marriage.

Enroll now!

Start now by filling out the 1010-EZ Application. Once you have filled out the form, choose one of the steps below to enroll.

By Phone

By Mail

In Person

Call 1-888-897-9288 Monday- Friday 5 a.m. - 5 p.m. A VA representative will have your completed form sent to you for your verification and signature.

VA Greater Los Angeles Healthcare System
11301 Wilshire Boulevard
Patient Business Office (Bldg 500, Rm 1609)
Los Angeles, CA 90073

Enroll at any of our Community Based Outpatient Clinics or at the VA West Los Angeles Medical Center in Bldg. 500 on the first floor at the Patient Business Office, which is open M-F , 8 a.m. - 4 p.m.

What is the Affordable Care Act?

The Affordable Care Act, also known as the health care law, was created to expand access to coverage, control health care costs and improve health care quality and care coordination. The health care law does not change VA health benefits or Veterans’ out-of-pocket costs.

Your family members who are not enrolled in a VA health care program should visit Covered California to find coverage options or to answer your questions.

Three things you should know:

  1. VA wants all Veterans to receive health care that improves their health and well-being.
  2. If you are enrolled in VA health care, you don’t need to take additional steps to meet the health care law coverage standards. The health care law does not change VA health benefits or Veterans’ out-of-pocket costs.
  3. If you are not enrolled in VA health care, you can apply at any time.

Basic Eligibility

If you served in the active military, naval or air service and are separated under any condition other than dishonorable, you may qualify for VA health care benefits. Current and former members of the Reserves or National Guard who were called to active duty (other than for training only) by a federal order and completed the full period for which they were called or ordered to active duty may be eligible for VA health care as well.

Minimum Duty Requirements

Most Veterans who enlisted after September 7, 1980, or entered active duty after October 16, 1981, must have served 24 continuous months or the full period for which they were called to active duty in order to be eligible. This minimum duty requirement may not apply to Veterans who were discharged for a disability incurred or aggravated in the line of duty, discharged for a hardship, or received an "early out." Since there are a number of other exceptions to the minimum duty requirements, VA encourages all Veterans to apply in order to determine their enrollment eligibility.

Veterans Health Benefits Handbook

VA is producing a personalized "Veterans Health Benefits Handbook" for each Veteran enrolled in the VA health care system. The purpose of the handbook is to provide a current and accurate description of VA health care benefits and services. Your handbook will be tailored specifically to you with personal identifying information and should be safeguarded as you would any other sensitive personal document.

The "Veterans Health Benefits Handbook" includes:

  • Eligibility and health care benefits,
  • Contact information for your local facility,
  • Information regarding copayment responsibilities,
  • Instructions on how to schedule appointments,
  • Guidelines to communicate treatment needs,
  • Patient rights,
  • Ways to obtain copies of medical records, and
  • Other important information.

You will receive your personalized handbook via U.S. mail; therefore, you should have a current address on file with VA. Handbooks are mailed based on Priority Group, beginning with Priority Group 1 and ending with Priority Group 8. To see when you might receive your handbook, go to the distribution schedule. You may also call VA toll-free at 1-877-222-VETS (8387) if you need to update your address or receive additional information.

Veterans Health Benefits Guide and Health Care Benefits Overview

VA also publishes the "Veterans Health Benefits Guide" designed to provide general information about the VA Medical Benefits Package, and the "Health Care Benefits Overview" designed to provide the information Veterans need to understand VA's health care system, with answers to frequently asked questions about eligibility and benefits.

Both publications are available to you at the VA Greater Los Angeles Healthcare System, and can be downloaded at

These publications are very helpful, and we encourage you to refer to them whenever you have questions about your eligibility for specific health care benefits. Additional assistance is available at the following resources:


Charles Green
GLA Outreach, Associate Chief
WLA, Bldg 220, Rm 217

VA Toll-Free

Health Benefits Guide
Affordable Care Act