Refining communication and transparency - VA Greater Los Angeles Healthcare System
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VA Greater Los Angeles Healthcare System

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Refining communication and transparency

VA Greater Los Angeles Healthcare System Draft Master Plan logo

VA Greater Los Angeles Healthcare System Draft Master Plan

Friday, April 5, 2019

In the ongoing process to improve communication channels and promote transparency within the VA and its communities, a Draft Master Plan website,, was created for the VA Greater Los Angeles Healthcare System's West Los Angeles Campus. In addition, VA is releasing a collection of documents relating to WLA Campus third-party land use agreements online in a public FOIA library available via the official VA FOIA Service website,

Executive Director for the West LA Draft Master Plan, Meghan Flanz, believes transparent and timely communication with Veterans and other stakeholders is key to VA's successful implementation of the Draft Master Plan to build housing for homeless Veterans on the West LA Campus.

"VA's stakeholders – our Veterans, our neighbors, our Federal Advisory Committee, and others – are understandably interested in what we are doing to implement the Draft Master Plan, and what we have done in terms of third-party land use decisions. The new Draft Master Plan website and public FOIA library will provide all interested stakeholders with an easy way to access the information they want and need about our Campus."

The DMP guides VA in determining and implementing the most effective use of the campus for Veterans. The plan is based on Veteran and community input on how best to revitalize the 388-acre campus into a 21st century model of excellence in health care while also providing permanent supportive housing for homeless Veterans.

The introduction of a one-stop-shop website solely dedicated to the DMP allows individuals seeking to learn more about the project and its various components access to information quickly and efficiently.

  • About Page - Learn about the history of the WLA Campus, goals, and current progress of the various projects that are part of the DMP!
  • News Page - Stay informed about upcoming VA events with the integrated calendar, and navigate through our archive of plan-related multimedia coverage.
  • Library Page - Browse through the comprehensive library of environmental, historic, and DMP documents as well as public meeting records, and a link to VA's official FOIA Reading Room Library.
  • Land-use and Partnerships Page - The interactive map shows the location of third-party land-use agreements, term, functions, and statuses. This page also includes the VAGLAHS Land-use and Event Proposal form for third-parties interested in requesting the use of space on the WLA Campus.
  • Environmental and Historical Page - Learn about the campus's assessment and mitigation efforts related to the National Environmental Policy Act and National Historic Preservation Act.
  • Veteran Input Page – This survey is for Veterans to provide input on specific services and activities they may want to see on the WLA Campus related to the promotion of health and wellness; education; peer activities, socialization and physical recreation; assistance with legal issues and federal benefits; volunteerism; family support services; and transportation.
  • FAQ Page – Compilation of frequently asked questions ranging from topics like parking and traffic to lease agreements.

In conjunction with the rollout of the Draft Master Plan website, VA is also releasing a collection of documents available electronically on the internet relating to WLA Campus third-party land use agreements and other documents of interest to the public. These records include documents that are frequently requested by members of the public as Freedom of Information Act (FOIA) submissions. The FOIA library is available via the official VA FOIA Service website,, as well as through the Draft Master Plan website Library tab.

The DMP website serves as a communication and informational outlet between the VA, stakeholders, and the Veteran community. The DMP website is approved by the VA as a means to provide the public with information concerning VAGLAHS' ongoing compliance efforts; however, the website should not be considered an official U.S. Government website. Please visit for U.S. Department of Veterans Affairs web content.


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