VA SAIL report shows VA medical centers improved - VA Greater Los Angeles Healthcare System
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VA SAIL report shows VA medical centers improved

September 25, 2018

FOR IMMEDIATE RELEASE

VA Greater Los Angeles Healthcare System Press Release header. Office of Public Affairs Media Relations (310) 268-3340 VHAGLAPublicAffairs@va.gov

VA SAIL report scorecard shows majority of VA medical centers have improved over past year in quality of services provided to Veterans

Los Angeles — Using a web-based report scorecard that measures, evaluates and benchmarks quality and efficiency at its medical centers, the U.S. Department of Veterans Affairs (VA) recently released data that showed significant improvements at the majority of its health care facilities.

Compared with data from the same period a year ago, the July 2018 release of VA’s Strategic Analytics for Improvement and Learning (SAIL) report showed 103 (71 percent) VA Medical Centers (VAMCs) have improved in overall quality — with the largest gains seen in areas where there were VA-wide improvement initiatives, such as mortality, length of stay and avoidable adverse events. Seven (5 percent) VAMCs had a small decrease in quality. VA Greater Los Angeles Healthcare System (VAGLAHS) is one of the VA Medical Center’s that has shown improvement.

"VA Greater Los Angeles Healthcare System strives to be the best healthcare provider for Veterans and we value Veteran input and feedback," said Chief of Staff, Scotte Hartronft, MD, MBA. "We got here by establishing new multi-disciplinary work groups and committees that review all the data and make action plans to improve our processes and monitor for progress."

Additionally, of the 15 medical centers placed under the Strategic Action for Transformation program (STAT), an initiative that monitors high-risk medical centers and mobilizes resources to assist the facilities, 33 percent (five medical centers) are no longer considered high-risk and 73 percent (11 medical centers) show meaningful improvements since being placed under STAT in January 2018.

The quarterly SAIL report, which has been released publicly since 2015, assesses 25 quality metrics and two efficiency and productivity metrics in areas such as death rate, complications and patient satisfaction, as well as overall efficiency and physician capacity at 146 VAMCs. It is used as an internal learning tool for VA leaders and personnel to pinpoint and study VAMCs with high quality and efficiency scores, both within specific measured areas and overall. The data is also used to identify best practices and develop strategies to help troubled facilities improve.

For more information, call (310) 268-3340 or visit us at www.losangeles.va.gov. Veterans in need can call the VA hotline toll-free at 877-4-AID-VET.